Patient Participation Group

A Patient Participation Group (PPG) is a group of patients who meet up with practice staff to help improve the local GP service. We hold regular Patient Participation meetings here at Old Swan Health Centre Group Practice and are open for new members to join!


  • Gives practice staff and patients the opportunity to discuss topics of mutual interest in their own practice

  • Provides an opportunity for patients and staff to improve and develop services within the practice by co-production

  • Provides an opportunity for patients to make positive and constructive suggestions/ideas about the practice and specific medical conditions as an 'expert' or 'experienced patient'

  • Encourages health education activities within the practice

  • Involves further patients from the wider population

  • Involves patient participation in future commissioning of Health Provision

  • Improves quality of care and patient satisfaction

  • Allows patients to share ideas and voice concerns

  • Encourages patients as proactive partners rather than passive recipients of care

  • Improves concordance with treatment

  • Improves health outcomes

  • Informs effective targeting of resources, saving time and money

  • Is rewarding for professionals and improves relationships

  • Improves communication between patients and staff

  • Patients will have a better understanding and knowledge of the practice and the staff

Our main aim is to promote the wellbeing of our patients and provide high-quality care and service at all times. To do this, it is essential that we listen to you and do all we can to meet your needs.

This is why we have the PPG meet at regular intervals in order to provide you, the patient, with an opportunity to meet with practice staff and to share your views and suggestions to improve patient care.

We are keen to hear from any of our patients who would like to be involved from all sections of our community. To find out more information about the PPG, or to get involved, please contact us on 0151 285 3737 or email