Appointment Information

 

When you contact us for a GP appointment, our receptionists will ask you for a brief reason for the appointment to ensure your problem is dealt with the most appropriate member of our team. 

- Same day telephone triage appointments are available from 8am Monday-Friday

- Pre-bookable telephone triage appointments can be booked in advance at any time

- Face to face appointments can be booked for certain conditions which will require an examination

 
 

We have a number of different clinical practitioners who work in the surgery that can give treatment, advice and support for some conditions. You may be signposted to see one of these Practitioners instead of the GP if it is more appropriate.

- Practice Nurse appointments are available Monday-Friday

- HCA appointments are available Monday-Thursday

- Physiotherapy appointments are available Tuesday, Thursday & Friday

- Midwife appointments are available on Thursdays

- Mental Health Nurse Practitioner appointments are available on Thursdays

- Pharmacist appointments are available on Fridays

 
 

Home visits are available to patients who are housebound or too unwell to come to the surgery, but this will be at the discretion of the doctor. Please do not request a home visit unless you, or the patient you represent, is genuinely too ill to come to the surgery. If possible, please call to request a home visit before 11.00am. The receptionist may ask for further details about your symptoms to enable the doctor to determine the priority and timing of the visit.

 
 

We know that it can sometimes be difficult to get a routine appointment with a GP or Nurse. One thing that makes this much more difficult is when patients do not attend and do not cancel their booked appointments. Every appointment that a patient does not attend is an appointment that we could have offered to someone else who needed it.

Last year, we had 1340 appointments that were not attended, this works out to an average of 111 appointments wasted per month. The loss of this clinical time has a detrimental effect on the service that we provide to patients. We feel that it is reasonable to ask patients to let us know in advance if they do not intend or are not able to keep their appointment. Patients who are experiencing ongoing difficulties in keeping their appointments should discuss this with the surgery.

Read more about the cost of missed GP appointments on the NHS here.