We are pleased to announce upcoming enhancements to our online consultation system that are designed to make managing your healthcare needs simpler and more integrated. In our ongoing effort to improve your experience, we will be transitioning to a new system called Blinx PACO GP.

On [4^th March 2025] we will be switching from [Patchs] to a new system called Blinx PacoGP.

 

What are the major changes for you as patients?

Login Process: With Blinx’s PacoGP, you will no longer need to create an account or remember a password. Instead, you can log in using your NHS number and Date of Birth.

Health Forms: PacoGP makes it easy to submit requests, whether they are administrative, medical, or other, by completing health forms. These forms feature clear and concise questions created to improve our online services' efficiency.

Messages From The Practice: We will also be using PacoGP as our communications service. This means you should expect to see email communications from “no-reply@blinxhealth.com”.  Please be aware that this is not a scam and it is the practice trying to contact you.  SMS communications will still appear as: [GPSurgery]

Digital Front Door: Our online requests will now come through Blinx’s Digital Front Door (DFD). 

Steps you need to take as a patient

Update Your Communication Preferences – Soon, we will send you a message requesting that your update us with your contact details, consent status, and preferred method of communication. Please await this message and respond using the link to the form attached.

Find Your NHS Number – You will need your NHS number for the new system. You can locate it in your NHS account or through the dedicated service available via the link below - https://www.nhs.uk/nhs-services/online-services/find-nhs-number/

Why Binx's PacoGP

Based on the valuable feedback we’ve received from patients, we have chosen Blinx to improve security and ease of use. With Blinx, you no longer need to remember a username or password. Instead, you can log in using your NHS number and date of birth. Verification will be done through a code sent to your contact details, making access to our services more straightforward.

Using Blinx’s PacoGP also enables us to reduce the number of different systems we use within the practice. This means we can improve your experience with our practice by improving our internal efficiency.

Your health and convenience are our top priorities, and we are confident that these changes will greatly enhance your experience with Old Swan Health Centre Group Practice. Thank you.